Quality Assurance Test Manager » estrobees.com

Reliable & Cost Efficient Recruitment Agency Based On Los Angeles


Quality Assurance Test Manager

Boston, MA / Remote / Hybrid

Job Description

  • Works with network and DBA staff to ensure that the testing environment, test database, test and test/training accounts are operational and data is refreshed appropriately.
  • Executes testing methodologies to ensure accuracy and integrity of data and information processing.
  • Reviews/recommends QA test tools and software products. Writes and/or reviews software test plans and other technical documentation.
  • Maintains the test plans and test materials for applications and may instruct end-users on these materials.
  • Prioritizes and monitors tasks that are assigned to the QA analyst(s).
  • Manages and administers the problem/issue tracking software.


  • Supervise QA team of 3 and coaches them in their responsibilities:
    • Test scenario and script development
    • Requirement analysis
    • Test effort estimation
    • Daily status reporting
    • Test case documentation
    • Defect reporting
    • Automated testing documentation design
    • Writing, executing, and monitoring automated testing
  • Prepare Project Testing Methodology to address areas such as database impacts, software scenarios, regression testing, network testing, error or bug retests, usability, etc.
  • Define and control definition of “done” for testing
  • Define Entrance and Exit Criteria for test cycles
  • Design Testing Plans and related procedures
  • Identify, report on, and help mitigate project risks and issues related to testing
  • Address impediments to testing
  • Facilitate communication on testing within and beyond project team
  • Manage workflow within QA team and testers
  • Establish, monitor, and report on quality metrics
  • Participate in environment management activities in support of testing
  • Facilitate and oversee defect triaging with and through Quality Assurance (QA), Business Analyst (BA), and Development Teams
  • Create/maintain defect tracking
  • Monitor and track defect resolution efforts
  • Lead the adoption of automated testing
  • Mature testing methodologies, process, procedures, and tools for project and post-project needs
  • Develop with other project staff process and training documentation for relevant testing
  • Participate in project planning to support project strategies and schedule
  • Participate in, and lead as appropriate, meetings
  • Participate in other duties as assigned


  • Broad knowledge of testing approaches for technical and functional testing
  • Bachelor’s Degree or equivalent in computer science or related field, or an Associates’ Degree with an additional two years experience beyond required years noted below
  • 5+ years professional experience monitoring, managing, and assessing direct reports
  • 5+ years demonstrated experience in testing management
    • Structured software testing methodologies
    • Thorough understanding of software development lifecycles (SDLC)
    • Developing and executing testing plans
    • Developing and managing defect triaging tools and processes
    • Automated testing software, preferably PeopleSoft Test Framework
    • Defect management and triaging
    • Testing and defect status reporting
    • Resource coordination
  • Manual and automated testing skills
  • Demonstrated experience in testing process improvement and team development
  • Demonstrated experience in collaborating with several teams (both internal and external vendors)
  • Understanding of Enterprise Resource Planning (ERP) Human Capital Management and/or Financials business processes
  • Strong written and oral communication skills, including knowledge of MS Office and G-Suite applications.
  • Experience with the following Tools:
    • Test Automation Software
    • Defect Tracking Tools
    • MS Office Suite or G-Suite


  • Experience in working with vendors to implement or maintain ERP systems
  • Experience with Enterprise Resource Planning solutions, ideally PeopleSoft HCM and/or Financials
  • Working knowledge of software development processes and tools
  • Experience with the following Tools:
    • Peoplesoft Test Framework
    • SmartSheet